Help & FAQ

Sign up at /auth, then the onboarding wizard will guide you through choosing a username, setting a display name, and adding your first links. You can also import an existing Linktree profile from /import.

Yes — go to /import and paste your Linktree URL. We'll pull your display name, bio, avatar, and links automatically in one click.

Free accounts get 1 profile. Pro subscribers get up to 5 profiles.

Credits are XBio's in-platform currency. 100 credits ≈ $1. You spend them in the shop to unlock VFX effects, fonts, themes, cursors, particles, animations, and audio. Credits never expire.

Go to /shop/credits and choose a credit bundle. Payments are processed securely by Stripe. Credits appear in your account instantly after payment.

The Starter Bundle ($5) gives first-time buyers 300 credits plus a random VFX theme and font. It only appears on /shop/credits if you've never made a purchase before.

Yes — on any shop item, click the gift icon and enter the recipient's username. Credits are deducted from your account and the item is added to theirs.

Credits are non-refundable once purchased. If you have a billing issue, contact us via the contact form and we'll review it case by case.

Pro ($5/month or $45/year) gives you: up to 5 profiles, all VFX effects and premium shop items unlocked, custom domain support, advanced analytics, A/B link testing, outbound webhooks, email blasts to subscribers, theme marketplace publishing, and the ability to hide the 'Built with XBio' branding.

Yes — the annual plan is $45/year (save 25% vs monthly). Select it on the /shop/pro page before checking out.

Go to /shop and click 'Manage Subscription'. This opens the Stripe customer portal where you can cancel at any time. You keep Pro benefits until the end of the billing period.

Profiles beyond the free limit (1) are kept but become read-only. They won't be publicly accessible until you re-subscribe or delete the extras.

Pro feature. In the editor, go to Settings → Custom Domain. Enter your domain (e.g. myname.com). Then add a CNAME record pointing to cname.vercel-dns.com in your DNS provider. Verification usually takes a few minutes to a few hours.

Add a CNAME record: Host = @ (or your subdomain), Value = cname.vercel-dns.com. For apex/root domains, some providers use ALIAS or ANAME instead of CNAME.

Usually a few minutes, but DNS propagation can take up to 48 hours depending on your DNS provider.

Liquid VFX is free for all users. All other effects (Glitch, Grid, Neon, Hyperspace, Matrix, Aurora, Fireflies, Plasma, Cyber, Lightning Storm, Lava Lamp, Vaporwave) require purchasing from the shop or a Pro subscription.

Three.js shaders are GPU-intensive. On mobile, VFX intensity is automatically reduced. You can also disable VFX entirely in the editor: VFX tab → Intensity slider → 0.

Yes — VFX renders as an overlay on top of the background image. Adjust VFX intensity in the editor to blend the two.

Yes — paste an audio URL in the editor's VFX tab. A Web Audio API analyser will drive the shader in real time, making the effect pulse with the music.

Drag and drop links in the editor using the handle on the left side of each link row.

Pro feature. Set an alternate label and URL on any link. Visitors are randomly shown either version, and analytics track which performs better.

Yes — each link has optional Start Date and End Date fields. The link only appears on your profile between those dates.

You can set a target click count on any link. A progress bar appears on the link showing how close you are to hitting the goal.

Enable 'Link Groups' in the editor. Assign a category to each link (e.g. 'Music', 'Social'). Links are grouped under collapsible category headers on your profile.

All users see total profile views and total link clicks. Pro users also get: referrer breakdown, hourly and weekly traffic charts, per-link click-through rates, and A/B variant performance.

Milestone notifications fire automatically when your profile crosses 100, 500, 1,000, 5,000, 10,000, and 50,000 total views. If you have an outbound webhook configured, a 'profile_milestone' event is sent to it as well.

Visitors award XP to your profile on each view, with a 24-hour per-IP cooldown to prevent farming. XP is cumulative and drives your level, which changes your avatar border color and level badge.

Achievements are unlocked automatically for milestones like reaching 100, 1,000, or 10,000 profile views. They're displayed as badges on your profile.

Enable the Email Capture widget in the editor. Visitors can subscribe to your profile. New subscribers receive a confirmation email — they must click it to be confirmed (double opt-in).

Pro feature. In the editor under the Email tab, click 'Send Email Blast'. Only confirmed subscribers receive it. Each email includes an unsubscribe link.

Yes — every email blast includes a one-click unsubscribe link. Unsubscribed users won't receive future blasts.

Every account gets a unique referral code (XB-XXXXXX) found at /referral. Share your link — when someone signs up using it, both of you receive 50 free credits.

Go to /referral. Your code and shareable link are shown there, along with a history of who you've referred.

Pro feature. Register an HTTPS endpoint in the editor's Webhooks tab. XBio will POST a signed payload to your URL when selected events occur: new subscriber, link click, profile view, or profile milestone.

Each webhook includes an X-Signature-256 header — an HMAC-SHA256 signature of the request body using your webhook's shared secret. Verify it in your endpoint to confirm the request came from us.

Go to the editor → Settings → Danger Zone → Delete Account. This permanently deletes all your profiles, links, subscribers, and purchase history. This action cannot be undone.

Yes — go to the editor → Settings → Download My Data. This exports your profile, links, theme settings, and subscriber list as a JSON file.

In the editor under Settings, toggle 'Unlisted Mode'. Your profile won't appear in /explore or the sitemap, and won't be indexed by search engines. It remains accessible via direct link.

Yes (Pro feature). In the editor under Settings → Profile Privacy, set a passphrase. Visitors must enter it to view your profile.

Visitors can click anywhere on your profile to place an emoji sticker. Stickers are visible to all visitors and expire automatically after 24 hours.

Yes — toggle it off in the editor under Settings. When disabled, no new stickers can be placed and existing ones won't be shown.